Question 1

What is Audio Design Desk?

Accepted Answer

Audio Design Desk or add.app takes a new approach to finding and placing sound effects, sound design and music for video. Each of it’s 20,000 sounds understands where it is meant to sync to so you can do hours of work in minutes.

Question 2

How do I purchase Audio Design Desk?

Accepted Answer

An Audio Design Desk subscription can be downloaded on our main page and purchased from within the application in the ADD Menu > License.
 
Try for free for 30 days and find the license that works for you.

Question 3

Is Audio Design Desk compatible with Mac and/or Windows?

Accepted Answer

Audio Design Desk is currently available for Mac only.

Question 4

What are the minimum system requirements to run Audio Design Desk?

Accepted Answer

• Operating System: MacOS Mojave Version 10.13 or later
 • Processor: 1.3 GHz Intel Core M or higher
 • Memory: 8GB RAM
 • Storage: A minimum of 10GB of disk space must be available before downloading our free sound library.

Question 5

How many licenses do I receive per subscription?

Accepted Answer

One license is issued per subscription, which allows users to operate add.app on two computers. If you would like your license to extend to more than two computers, please contact us.(javascript:void(0))

Question 6

Is there a trial version of Audio Design Desk?

Accepted Answer

Yes! A 30-day free trial is available from our Download Page.(javascript:void(0))

Question 7

What is the difference between subscription levels?

Accepted Answer

In Audio Design Desk Tier 1 for $14.99/month USD you get these features:
 • 20,000 AAC Sounds with Sonic Intelligence™
 • Quarterly Soundpacks
 • Movie, Stereo Export
 • A.I. Assisted Content Creation
 • Personal License 
In Audio Design Desk Tier 2 for $29.99/month USD you get everything in Tier 1 and the following features:
 • AAF + XML Export
 • Cuesheet Export
 • Access to 'Platinum' Sound Packs
 • Internet License 
In Tier 3 you receive everything in Tiers 1 and 2 and the following:
 • Unlimited Everything
 • World Wide Publishing Rights
Contact us (javascript:void(0))to get a customized price for your project's needs

Question 8

How can I upgrade my subscription?

Accepted Answer

You can upgrade or downgrade at any time in the ADD > Licenses menu within the application.

Question 9

Can I use my own library in Audio Design Desk?

Accepted Answer

Yes! Audio Design Desk has a teriffic importer to help you import and tag your sounds. 
 
To add sounds to your add.app Library
1. Go to the Library Menu > Import Audio
2. Drag your sounds into the ADD Importer.
3. Update your meta data to your liking and check your sync marker points. 
4. Click the Import Files button.

Question 10

What media formats can I import into Audio Design Desk?

Accepted Answer

Audio:
 • WAV
 • MP3
 • AAC
 • AIF
Video:
 • MOV
 • MP4
 • M4V
 • MPG

Question 11

What media formats does Audio Design Desk export?

Accepted Answer

Audio:
 • WAV
 • AIF
 • CAF
 • M4A
Video:
 • MP4
 • M4V
 • HVEC
 • Apple ProRes
Project:
 • AAF
 • XML
 • MULTICHANNEL WAVE

Question 12

Where can I find tutorials for Audio Design Desk?

Accepted Answer

Audio Design Desk provides video tutorials that can be viewed on our Vimeo Showcase.(http://www.vimeo.com/showcase/add)

Question 13

Is Audio Design Desk compatible with other audio/video software?

Accepted Answer

Yes, a project created in Audio Design Desk can be exported in formats that are readable by Pro Tools, Logic, Avid, Premiere, Resolve, Final Cut Pro and any other application that supports AAF or XML.

Question 14

Where can I find the program manual?

Accepted Answer

The Audio Design Desk program manual can be viewed on our Online Manual Page.(javascript:void(0))

Question 15

How do I purchase Audio Design Desk in volume for my business or educational institution?

Accepted Answer

In order to purchase add.app in volume, contact our sales department.(javascript:void(0))

Question 16

Audio Design Desk keeps asking me to register my license, even though I have already registered for it."

Accepted Answer

This is typically because you have not registered. If you have registered and find this to be a mistake, please contact support.(javascript:void(0))

Question 17

Where can I submit product feedback about Audio Design Desk?

Accepted Answer

We LOVE hearing your thoughts. Please contact us at any time (javascript:void(0))with feedback.

Question 18

What is the Audio Design Desk Facebook Group used for?

Accepted Answer

Tutorials and discussions around the software, filmmaking, sound design, and sound for film.
You can join on Facebook.(https://www.facebook.com/groups/addappusers/)

Question 19

What about the Audio Design Desk Slack workspace?

Accepted Answer

Join our Slack workspace to be the first to hear about software updates, announcements, and releases, to get faster support, and to share your work with our community.

Question 20

Is my debit or credit card information safe with Audio Design Desk?

Accepted Answer

Yes. Audio Design Desk does not store any debit or credit card information in our databases as our payment service is provided by Paddle (https://www.paddle.com)which is trusted by hundreds of companies around the world.

Support Desk

Online Manual

90-Second Tutorials

PDF Quick Start Guide